The addresses and telephone no, of these Grievances Redressal Forums and offices of Ombudsman are given below:
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The President
Grievance Redressal Forum,
TPWODL, Burla,
At. Qtr. No. SD-6/2,
Saurav Vihar, Near NAC College,
Burla, Sambalpur-768017
0663-2950601
grf.burla@tpwesternodisha.com
(For Sambalpur, Jharsuguda and Devgarh districts)
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Office of the President
Grievance Redressal Forum
TPWODL, Rourkela,
At. Plot No. UU/9, Civil Township,
Rourkela-769004, Sundergarh
0661-2952614
Grf.rourkela@tpwesternodisha.com /
presidentgrfrkl@gmail.com
(For Sundergarh district)
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The President
Grievance Redressal Forum
TPWODL, Bolangir,
At. WESCO Gest House,
In front of Children's Park,
Near Collector Residence,
Bolangir-767001
06652-235741
Grf.bolangir@tpwesternodisha.com /
grfwesco.bgr@rediffmail.com
(For BOLANGIR and SONEPUR districts)
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The President
Grievance Redressal Forum
TPWODL, Bhawanipatna,
At-Plot no-283,Purunapada,
Circuit House Road,
Beside Income Tax Office,
Bhawanipatna, Kalahandi,766001
06670-230012
Grf.bhawanipatna@tpwesternodisha.com
(for KALAHANDI and NUAPADA districts)
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The President
Grievance Redressal Forum
TPWODL, Bargarh,
At- First Floor, Raymond Building,
Bandutikira Chowk,
PO/PS/Dist- BARGARH, Pin- 768028,
06646-230135
If the complainant is aggrieved by the order of the GRF, then the complainant can go for an appeal before
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Office of the Ombudsman-II
Odisha Electricity Regulatory Commission
At. Qrs. No-3R-2(S), GRIDCO colony,
P.O: Bhoinagar, Bhubaneswar,
Pin- 751022, Dist- Khordha, Odisha.
0674-2543825
Fax No.0674-2546264
ombudsmantwo@gmail.com
If the order of the GRF is not implemented in time by the opposite party, then the complainant is at liberty to file a case under
section 142 of the Act within 30 days from the date of order of the Grievances Redressal Forum before the OERC for execution of said order.